Trust & Safety

Commonhand is built for legitimate custom projects and services. Users and providers are expected to communicate accurately, follow applicable law, and use reasonable safety practices.

Prohibited projects and transactions

Commonhand may reject, remove, suspend, or report activity involving illegal or unsafe goods or services, including:

• Firearms, ammunition, explosives, regulated weapons, or weapon parts intended to create or materially modify a weapon.
• Alcohol, tobacco, nicotine products, illegal drugs, controlled substances, or unlawful drug-related products.
• Human trafficking, sale or transfer of people, sexual services, exploitation, or other abusive activity.
• Stolen property, counterfeit goods, fraud, deceptive services, or intellectual-property infringement.
• Hazardous, unlawful, or regulated materials or services that the provider or customer is not legally authorized to handle.
• Any project that would violate applicable law or create an unreasonable safety risk.

Report a concern

Use Commonhand Support when available. Financial disputes and refund requests should be opened from the relevant project so the request stays tied to the correct project record.